Skip directly to content

$1,200 for a repair that could be free

You might be overcharged for repairs to your electronics. 

An undercover reporter from the Canadian Broadcasting Corporation recently took a laptop to the Apple store in Toronto and was told the repairs would be at least $1,200.1 

But it took an independent technician less than two minutes to repair the laptop -- and for such a simple repair, the tech says he usually doesn’t charge anything. 

This is exactly why we need repair options. And Right to Repair reforms will give small businesses and independent techs the information they need and the right to fix our things. 

It’s only fair to have the right to repair our stuff. $1,200 versus free illustrates the difference. 

Urge your governor to support reforms to ensure our right to fair repair now. 

Independent repair is getting more and more difficult as manufacturers block access to parts and manuals. 

We should be able to take our computers, phones and other devices anywhere we want, and we should be able to get a fair price for the actual cost of the repair. 

Momentum is building for Right to Repair legislation. Will you join in? Send a message to your governor now. 

In a testimony earlier this year in Olympia, Washington, an independent repair shop owner, Ryan Inglehart, used an example from his own work. A local school district had its iMac computers assessed by Apple and was told that the computers would cost more than $1,000 each to fix. The school chose to replace the computers, which cost about $2,000 apiece. But when Mr. Inglehart inspected the computers, he discovered the problem was an internal battery that had gone dead -- a part that would have cost $1.75 to replace.2 

We should all be able to repair the stuff we own at a place that offers us a fair price -- including small businesses and independent repair shops. Take action to stand up for right to repair reforms now. 

1. “Apple under fire for allegations of controversial business practices,” CBC News: The National via YouTube, October 8, 2018.
2. Bill Inglehart, “House Technology & Economic Development Committee,” January 9, 2018.